Call us : (518) 587-3101

Contact Us

Our Quiet Harbor at Saratoga Springs team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

26 Quiet Harbor Road
Saratoga Springs, NY 12866
Phone: (518) 587-3101
Hours of Operation:
M, T, Th, F:  8:00 am - 5:00 pm
Wed:   8:00 am - 6:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (518) 587-3101.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (518) 587-3101. 




Residents can submit routine maintenance requests online through the Resident Portal, or contact the Maintenance team by phone at  (518) 587-3101.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (518) 587-3101.
For medical emergencies or to report a fire, please dial 911.

Community Management Contacts



Sharon Jones
Operations Director
(518) 587-3101
[email protected]

Phillip DeFilippo
Facility Manager 
(518) 587-3101
[email protected]

Kellsey Fraher
Resident Specialist
(518) 587-3101
[email protected]

Amanda Simmons
Resident Specialist
(518) 587-3101
[email protected]


How can we help?

Family Housing 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Quiet Harbor at Saratoga Springs
Mgmt. Office: 518.587.3101
Maintenance: 518.587.3101

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

BBC Corporate Care Line

Step 3

Issue Unresolved

If expectations are still not being met, contact:

NSA Saratoga Springs
[email protected]